Test Information

Are you interested in becoming a bug detective and helping us look for technical bugs in our new app? Read below to find out what we need from you!

What the test is for?To enhance all of the games hosted on our platform we have created a new app. This exciting step allows us to feature interactive puzzles such as combination locks, switches and other fascinating ways to solve cryptic puzzles! But, there may be issues that the techno-bods at City Escape Game HQ have missed. This is where we need YOU! By giving your team a free game you can help spot any unidentified bugs in our gadgets, gizmos and maps! You can put your mark on this experience by letting us know about these things:

  • Were you able to access the game okay?
  • Did the interactive map work for you?
  • When entering an answer did the gadget work?
  • How easy was it to navigate your way around the app?

These are just some things to keep in mind. There are more things to comment on and you will think of more as you go. Just be honest with us and tell us what worked and what didn't.

How do i report a bug?

Once you have received instruction on how to download and login to the app you can choose a game to play. When out and about, having fun and solving challenges you will be asked to provide feedback in-app. This will happen when you solve a clue. Simply answer the questions, note down any issues that impacted your game and rate the experience using our 5 star rating system. If you want to provide more in-depth feedback you can also send us an email - customer@cityescapegames.co.uk

When can I get started?

You will receive an email to let you know when the test period will start. Due to covid-19 regulations we are limited as to when we can conduct this test. We will keep in touch with you and when the time is right we will open up our app to you.

Where do we go to start playing?

The games offered on this test are based in Norwich City Centre. The starting locations of each will be provided to you before the start of the test and are also available in app.

Who should I include in my team?

Yourself and a dedicated group of up to 5 other detectives! However, please stick to the current COVID-19 guidelines when playing the game. You should play as a household/bubble or as a pair. Please read the government’s latest guidance here - Lastest COVID-19 guidelines

Thanks for reading and remember to have fun!